Privacy Policy
Last updated: August 22, 2026
This Privacy Policy explains how Whiteout Pressure Washing collects, uses, and protects information in connection with our website, booking system, quote request forms, customer communications, and SMS messaging.
Information We Collect
Depending on how you interact with us, we may collect:
- Name
- Phone number
- Email address
- Service address
- Vehicle information
- Appointment information
- Quote information
- Photos you upload with a quote request
- Messages and customer support communications
- Website usage information, when applicable
How Information Is Used
We may use the information we collect to:
- Provide detailing and pressure washing services
- Process bookings and quote requests
- Contact customers about appointments
- Send appointment reminders
- Provide quote and scheduling updates
- Respond to customer questions
- Improve our services and website functionality
- Send promotional messages only when appropriate consent has been provided
SMS / Mobile Information
Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
- Customers may receive SMS messages only after providing consent where required.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out of SMS messages at any time.
- Reply HELP for assistance.
- Opting out of SMS does not prevent you from using Whiteout Pressure Washing's services.
Data Sharing
We may share information with service providers only when necessary to operate our business — for example, hosting the website, running the booking system, delivering communications, payment processing if later enabled, and other ordinary business functions. SMS consent and mobile information are never sold or shared with third parties for their own marketing purposes.
Data Security
We use reasonable administrative and technical measures to protect customer information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We retain information for as long as reasonably necessary for business, legal, accounting, customer service, and operational purposes.
Customer Choices
You may contact us regarding the personal information we hold about you. You may opt out of SMS messages at any time by replying STOP.
Children
Our website and services are not directed toward children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated date will appear at the top of this page.
Contact
Questions about this policy? Reach us at:
- Phone: (904) 405-8818
- Email: t@whiteoutpressurewashing.com
- Service area: Jacksonville, FL